Our mission and values

The Usb Company
Mission and Values
Mission

Our mission is to offer our clients the best possible service in order to fulfill his manufacturing needs for their USB products. We think that our clients and their projects are unique. We will always offer our experience in this field using the best manufacturing tools and the latest technology available in that moment.

Following this philosophy, we will always offer adhoc solutions, developed and delievered with optimum results. Our claim in the company is: "Care for Detail".We think that taking care of details results in a good job.

Values

We try our best to offer the highest quality products, with a high service level and the best price in the market. This way of working allows us to achieve long commercial relationships with our clients. Our idea is to be a Partner and not a simple provider.

Our values are sustained on the following pillars:

Service Quality

The attention we pay to our clients is what distinguishes us from our competitors. Our success lies in the service we offer, both in the customer care as in the quick reply.

Product quality

Our product always has to achieve the best quality available. We have to assure our clients that products not meeting their expectations can be be returned and substituted.

Best Price

Our prices will always be adjusted to the market price. We work hard in order to offer our clients the best price available in the market. We can even warranty it!.Our clients should acknowledge us as a partner that offers them the possibility to make the highest profit. We look for a long term business relationship with our clients.

Respect

Regarding the people who work in Customdrives®, the whole team of Customdrives®: owners, employees and clients deserve the same worthy treatment and should participate in all the successes and failures of our activity.

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